Building a world-class sales org | Jason Lemkin (SaaStr)
Jason Lemkin created and runs SaaStr, the world’s largest community for B2B/SaaS founders, and is the managing director of SaaStr Fund, a $90 million venture capital firm specializing in early-stage enterprise investments. He is also the mastermind behind two major tech conferences each year—one in the Bay Area, drawing in over 15,000 people, and another in Europe, with a crowd of more than 3,000 SaaS executives, founders, and entrepreneurs. Before SaaStr, Jason wore many hats: CEO and co-founder of EchoSign (later bought by Adobe), vice president at Adobe Systems, co-founder and president of NanoGram Devices Corp., vice president of NeoPhotonics, and a senior director at BabyCenter. In our conversation, we discuss:
- How far you should go without a salesperson
- Signs it’s time to hire salespeople
- Why you need to hire two salespeople
- How to compensate your salespeople
- How to interview salespeople
- When to hire a VP of Sales
- How to prevent their flaming out
- How to scale your sales org
- How to improve the relationship between your sales and product teams
- Much more
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Find the full transcript at: https://www.lennysnewsletter.com/p/building-a-world-class-sales-org
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Where to find Jason Lemkin:
- X: https://twitter.com/jasonlk
- LinkedIn: https://www.linkedin.com/in/jasonmlemkin/
- Website: https://www.saastr.com/
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Where to find Lenny:
- Newsletter: https://www.lennysnewsletter.com
- X: https://twitter.com/lennysan
- LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
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In this episode, we cover:
(00:00) Jason’s background
(06:18) The importance of sales in B2B businesses
(11:23) Signs that you should start hiring salespeople
(14:19) Attributes to look for in early sales reps
(19:08) Hiring a VP of Sales
(26:43) The role of a VP of Sales
(30:06) Interviewing salespeople
(45:16) Determining sales compensation and quota
(53:34) Transitioning from 100% commission to a smaller percentage
(56:58) Indicators of a hard-to-sell product
(59:39) Scaling the sales organization
(01:05:26) Understanding sales roles and titles
(01:10:02) Product involvement in sales, and vice versa
(01:20:32) Thoughts on product teams taking on P&L responsibilities
(01:27:23) One thing founders can do to become better at sales
(01:31:02) The ideal trial length for a free trial sales team
(01:39:50) Closing thoughts
(01:41:43) Lightning round
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Referenced:
- Marc Benioff on LinkedIn: https://www.linkedin.com/in/marcbenioff/
- Snowflake: https://www.snowflake.com/en/
- Yamini Rangan on LinkedIn: https://www.linkedin.com/in/yaminirangan/
- Salesforce: https://www.salesforce.com/
- HubSpot: https://www.hubspot.com/
- Twilio: https://www.twilio.com/
- Cloudflare: https://www.cloudflare.com/
- GitHub: https://github.com/
- Columbo: https://www.imdb.com/title/tt1466074/
- What is Davos and why is it important? Your guide to the World Economic Forum’s annual meeting: https://www.euronews.com/next/2024/01/15/what-is-davos-and-why-is-it-important-your-guide-to-the-world-economic-forums-annual-meeti
- Adobe: https://www.adobe.com/
- Satya Nadella on LinkedIn: https://www.linkedin.com/in/satyanadella/
- Glengarry Glen Ross on Prime Video: https://www.amazon.com/Glengarry-Glen-Ross-James-Foley/dp/B002NN5F7A
- The Wolf of Wall Street on Prime Video: https://www.amazon.com/Wolf-Wall-Street-Leonardo-DiCaprio/dp/B00IIU9FQY
- A step-by-step guide to crafting a sales pitch that wins | April Dunford (author of Obviously Awesome and Sales Pitch): https://www.lennyspodcast.com/a-step-by-step-guide-to-crafting-a-sales-pitch-that-wins-april-dunford-author-of-obviously-awesom/
- Pipedrive: https://www.pipedrive.com/
- Sam Blond on LinkedIn: https://www.lin